Silver By Charlotte
A collection of beautifully designed and handmade silver jewellery by
Charlotte Dalrymple-Hay
Orders
If you would like to purchase an item of jewellery please go to the 'Contact Me' page and enter the name and price of the item you would like in the comment box. Please also include your name and email and I will contact you to confirm your order and discuss payment options, these include cash if local, bank transfer or PayPal.
Jewellery will be gift boxed and if it is a present I am happy to gift wrap for no extra charge, write a tag with your personal message on and send the piece direct to the recipient.
All items are sent by Royal Mail with a postage charge of £2.00 within the UK, if you would prefer Royal Mail signed for delivery and there is a postage charge or £4.00. For items going to Europe the postage charge is £4.00. The cost for pieces going to the rest of the world will depend on the order.
Payment will be required before an item is dispatched.
When an item is not in stock or is being specially made for a customer then there may be a few days wait. I will advise you of this when you order.
If an item has arrived damaged please contact me within 2 days of receipt to discuss its return. Returns for any other reasons will be dealt with on an individual basis. For reasons of hygiene earrings cannot be returned unless faulty. Postage costs cannot be refunded unless the jewellery is faulty.
If you think a friend or loved one would like something from my collection but you are not quite sure what, I can always send you a gift voucher for the amount you wish to spend. As mentioned before if you do choose a piece as a present for someone I am very happy to gift wrap and write your message on a card and send direct to the person.
I am always open to discussing altering the length of necklaces and bracelets and using different semi-precious stones. Either choose something from my online brochure or have something a little more individual made just for you.
Charlotte
