Silver By Charlotte
A collection of beautifully designed and handmade silver jewellery by
Charlotte Dalrymple-Hay
Orders
If you would like to purchase an item of jewellery please go to the 'Contact Me' page and enter the name and price of item you would like in the comment box. Please also include your name and email and I will contact you to confirm your order and discuss payment options, these include cash, cheque, bank transfer or paypal.
All items are sent by recorded delivery and there is a postage charge or £4.00 on every order.
Payment will need to reach my bank account before an item is dispatched.
When an item is not in stock or is being specially made for a customer then there may be a few days wait. Some of the larger items, once finished, are sent to Goldsmiths' Hall in London for Hallmarking, this process can take 3 to 4 weeks. I will advise you of this when you order.
If an item has arrived damaged please contact me within 2 days of receipt to discuss its return. Returns for any other reasons will be dealt with on an individual basis. For reasons of hygiene earrings cannot be returned unless faulty. Postage costs cannot be refunded unless the jewellery is faulty.
If you think a friend or loved one would like something from my collection but you are not quite sure what, I can always send you a gift voucher for the amount you wish to spend.
I am very happy to alter the length of necklaces and bracelets and to discuss using different semi-precious stones. Either choose something from my online brochure or have something a little more individual made just for you.
